Ask a Caseworker - COVID-19 and Studying

Ask a Caseworker - COVID-19 and Studying

Hi Caseworkers,

I am feeling anxious and overwhelmed at the moment because of COVID-19, which is affecting my ability to focus on my studies and sleep. I am worried that I won’t be able to keep up with completing all my subjects through online learning. I don’t know what to do?

Any advice?


Dear Danny,

Thank you for reaching out. We are sorry to hear that you have been experiencing anxiety and distress, however one which is very relatable at the moment.

First and foremost, we encourage you to seek assistance via UTS Counselling, who can provide you with personal support and assist with any distress that you may be experiencing. All appointments are currently conducted via phone and Zoom teleconferencing to protect yourself and the counsellors. To make an appointment, please call +61 2 9514 1177 or email

In order to keep up with completing your subjects during this confusing and worrying time, please ensure to keep in regular contact with your Subject Coordinator and classmates. There is also the opportunity to request for an extension if you cannot submit your assessment(s) on time, by contacting your Subject Coordinator prior to the due date. You can also apply for special consideration if you have been significantly affected by extenuating or special circumstances beyond your control; such as illness, misadventure or other circumstances. Please keep in mind that special consideration is not automatically granted.

You may also find it useful to read UTSSA’s tips on ‘Studying at Home’ which can be viewed here.

If you are feeling too distressed to continue with your studies and not sure what to do, please contact us and we can arrange for you to speak with a Caseworker.

Stay safe and remember, you’re not alone.